What is FlexTexture®?

FlexTexture® is a highly engineered polymer foam. It’s scratch-free on over a dozen different surfaces, changes texture based on water temperature, resists odors for 8 weeks, is non-toxic, BPA and latex free.

What surfaces can I use my Scrub Daddy on?

Independent lab tests show FlexTexture is safe on the following surfaces: Acrylic, Aluminum, Car Exterior paint, Seasoned Cast Iron, Ceramic, Chrome, Copper, Crystal, Enamel, Fiberglass, Glass, Granite, Leather, Limestone, Marble, Non-stick Coatings, Oil Rubbed Bronze, Brass, Porcelain, Soapstone, Stainless Steel, Travertine, Vinyl, Wood, Quartz. If you have any concerns test in a small and inconspicuous […]

How do I find out the status of my order?

If you created an account during checkout, this information is available to you by visiting https://scrubdaddy.co.uk/my-account/. Once you have logged in, select “ORDERS” to view the status and other information regarding each order. If you have not received an email containing your tracking information, it means your order is still being processed in our warehouse.

What do I do if my package does not arrive or the contents are wrong?

If you do not receive your package, or the contents of your package are missing or incorrect, please contact our customer service team at support@scrubdaddy.co.uk within 14 days of receipt of your package or your delivery status is marked as delivered. After 14 days we can no longer do a proper investigation and we will not […]

Will I be notified when my package has been delivered?

Some carriers may contact you to notify you that your package is out for delivery or has been delivered/left in a safe place/is ready for collection. It is your responsibility to ensure you track your order and collect it from a carriers local service point if you were not home when the delivery was attempted.

Where can I view my order history?

If you have created an account, this information is available to you by visiting https://scrubdaddy.co.uk/my-account/. Once you are logged in, select “ORDERS” to view your history. If you did not create an account prior to order, you will not be able to view order history.

How do I get my receipt and invoices?

All online order documentation will be emailed to you when your order is placed and shipped. Scrub Daddy emails your order confirmation and tracking information. We can provide a PDF invoice/VAT receipt if required.

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