Last Updated 04 June 2025.
THESE TERMS SET OUT THE TERMS AND CONDITIONS THAT APPLY TO:
- IN PART 1, YOUR USE OF OUR WEBSITE AT WWW.SCRUBDADDY.CO.UK (“Website”); and
- IN PART 2, ANY PURCHASE OF PRODUCTS BY YOU FROM US ON OUR WEBSITE
PLEASE READ THESE TERMS OF USE CAREFULLY.
CONTACT US:
If you have any questions about these Terms of Use and Terms and Conditions of Sale, or our products, you may contact us at: https://scrubdaddy.co.uk/contact-us/ alternatively, you can call us on +44 1884 254013
PART 1- TERMS OF USE OF WEBSITE
- Acceptance of Terms of Use
By visiting, using, or browsing our Website (however accessed and/or used, whether via personal computers, mobile devices, or otherwise) and/or any of its affiliates or subsidiaries (collectively, “Scrub Daddy”, “Us” or “We”), you accept, without limitation or qualification, these Terms of Use and agree, without limitation, to the terms of our Privacy Notice at https://scrubdaddy.co.uk/privacy-policy/ If you do not agree to these Terms of Use and to our Privacy Notice, please do not use our services or visit our Website. Acceptance of these terms constitutes a legal agreement between you and Scrub Daddy. These Terms of Use, along with our Privacy Notice, govern your use of our Website, applications, and other products and services offered by Scrub Daddy or its affiliates that include an authorized link to these Terms of Use.
Additional terms may apply to your use of certain services or features available through the Website (“Additional Terms”). We will provide these terms to you or post them on the Website, and they are incorporated by reference into these Terms of Use. If there is a conflict between these Terms of Use and any Additional Terms that apply to a particular service or feature, the Additional Terms will control with respect to that particular service or feature unless the Additional Terms expressly state otherwise.
- Changes to Terms of Use
We may at any time revise these Terms of Use. If you continue to use the Website following such change, you are bound by any such revision. If you do not agree with any changes to these Terms of Use, your sole remedy is not to use the Website. If you continue to use the Website after we change these Terms of Use, you accept all changes.
- Intellectual Property; License
The audio and video materials, images, photographs, articles, opinions, and other text, graphics, illustrations, logos, depictions, layouts, compilations, designs, interfaces, digital downloads, software, data compilations and other content associated with the Website (the “Content”) are owned or licensed by and to Scrub Daddy or other authorized third parties and are protected by intellectual property, copyright, trademark, trade dress and other applicable laws. You must comply with all such laws and applicable copyright, trademark or other legal notices or restrictions. You shall not remove or alter any copyright, trademark, or other legal notices marked on the Content. As between you and Scrub Daddy, we will retain all right, title, and interest in and to the Website and the Content. No transfer of ownership to any portion of the Content shall be made as a result of any access you are granted. Except as expressly set forth in these Terms of Use or expressly granted to you in writing by Scrub Daddy, no rights are granted to you. You agree to abide by any and all additional copyright notices, information or restrictions contained in any part of the Website. The compilation of the Content on the Website is the exclusive property of Scrub Daddy.
You are only permitted to access and view the Content for personal, non-commercial purposes in accordance with these Terms of Use, and may not build a business or other enterprise utilizing any of the Content, whether for profit or not. Except as provided in these Terms of Use or otherwise expressly authorized by us in writing, you may not (either directly or through the use of any software, device, internet site, web-based service or other means) download, stream capture, store in a database, archive or otherwise copy any part of the Website or Content; upload, sell, rent, lease, lend, broadcast, transmit or otherwise disseminate, distribute, display or perform any part of the Website or Content; license or sublicense any part of the Website or Content; or in any way exploit any part of the Website or Content. In addition, except as provided in this Terms of Use or otherwise expressly authorized by us in writing, you are strictly prohibited from modifying Content; creating, distributing or advertising an index of any significant portion of the Content; or otherwise creating derivative works or materials that otherwise are derived from or based in any way on the Content, including mash-ups and similar videos, montages, translations, desktop themes, fonts, icons, wallpaper, greeting cards, and/or merchandise. This prohibition from creating derivative works is applicable even if you intend to give away the derivative material free of charge.
- Unsolicited Idea Submission Policy
Scrub Daddy and its officers, directors, employees, representatives, and contractors do not accept or consider any unsolicited ideas, suggestions, proposals, comments, or materials, including, but not limited to, those for or relating to new products, product improvements, product technologies, services, product names, processes, marketing strategies or plans, advertising campaigns, content, creative materials, promotions, slogans, or artwork (collectively, “Submissions”). Please do not send any Submissions in any form to Scrub Daddy or any of its officers, directors, employees, representatives, or contractors. The purpose of this policy is to avoid potential misunderstandings or disputes when Scrub Daddy’s products, services, marketing, content, or other projects seem similar to any Submissions provided to Scrub Daddy.
If, despite our policy, you still provide unsolicited Submissions to Scrub Daddy, the following terms shall apply to your Submissions, regardless of what your communication states. You specifically agree that: (a) Scrub Daddy will consider the Submissions to be, and will treat the Submissions as, non-confidential and non-proprietary; (b) you grant Scrub Daddy a non-exclusive license to, in perpetuity and without any right of revocation to you, use, copy, redistribute, publish, translate, modify, and disclose the Submissions for any purpose and in any manner, without compensation to you or any other person or party; and (c) Scrub Daddy will have no obligation concerning the Submissions, including no obligation to review the Submissions, return any materials, or acknowledge receipt of the Submissions. In addition to the above, you waive all moral rights in your Submissions in favour of Scrub Daddy, and anyone acting with our authorization.
- Commercial Licenses
You must obtain our prior written permission for any commercial use of the Content or the Website. If you wish to license Content from the Website, please contact us.
- Copyright & Notification of Copyright Infringement
The copyright in all Content and other materials provided on the Website is owned by Scrub Daddy or its affiliate(s). Except as stated herein, none of the Content and other material contained on the Website may be copied, reproduced, distributed, republished, downloaded, displayed, posted, or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of Scrub Daddy. Permission is hereby granted to view, copy, print and download the materials on the Website for personal, noncommercial use only, provided such materials are used solely for informational purposes, and all copies, or portions thereof, include this copyright notice. Scrub Daddy may revoke any of the foregoing rights at any time. You may not, without Scrub Daddy’s prior written consent, “mirror” any material contained on the Website on any other server. Upon termination of any rights extended hereunder, you must immediately destroy any downloaded and printed materials obtained from any Website. Any unauthorized use of any material contained on the Website may violate applicable laws.
- Trademark
The trademarks, service marks, and logos (“Trademarks”) used and displayed on the Website are registered or unregistered Trademarks of Scrub Daddy. Nothing on the Website shall be construed as granting, by implication, estoppel or otherwise any license or right to use any Trademark displayed on the Website without the prior written consent of the Trademark owner. The name of Scrub Daddy or any Trademark may not be used in any way including in any advertising or publicity pertaining to distribution of materials on the Website without the prior written consent of Scrub Daddy. Scrub Daddy prohibits the use of any Scrub Daddy logo and Trademark by linking such logo or Trademark to any website unless establishment of such link is approved in advance by Scrub Daddy in writing.
- User Account
Certain areas of the Website may ask you to create an account or may otherwise ask you to provide information to participate in certain features or to access certain content (e.g., e-mail, newsletters, sweepstakes, etc.). The Website’s practices governing your personal information are disclosed in its Privacy Notice. If you choose to provide information to the Website, you agree to provide only true, accurate, current and complete information. If Scrub Daddy has reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete, Scrub Daddy has the right to suspend or terminate your account and refuse any and all current or future use of the site and hold you responsible for any direct claims or damages arising from such information. Any messages or other postings without a valid email address verification are subject to removal. Any information you post on this Website is subject to disclosure to any regulatory or criminal authority or third party.
If you create an account, you agree to accept responsibility for all activities that occur under your account or password, if any, and agree you will not sell, transfer or assign your account. You are responsible for maintaining the confidentiality of your password, if any, and for restricting access to your computer, cell phone, or other internet access device, as applicable, so that others may not access any password protected portion of the Website using your name, user name, or password in whole or in part. You accept responsibility for all activities, charges, and damages that occur under your account. If you have reason to believe that someone is using your account without your permission, you should contact us immediately. We are not responsible for any loss or damage resulting from unauthorized use.
- Third Party Content
We may provide third-party content (including advertisements) or link to third-party websites on the Website. We do not necessarily endorse or evaluate third-party content and websites, and we do not assume responsibility for third parties’ actions or omissions and do not make any representations or warranties as to the completeness, accuracy, adequacy, currency or reliability of any third-party content. You should review third parties’ terms of use and privacy notices before you use their services. In certain instances, you may be able to interact with certain third party social media sites (“Social Media Sites”) through the Website, including, without limitation, Instagram, TikTok, Facebook, and Twitter.
Reference on the Website to any product, process, publication or service of any third party by trade name, domain name, trademark, trade identity, service mark, trade identity, logo, manufacturer or otherwise does not constitute or imply its endorsement or recommendation by Scrub Daddy or the Scrub Daddy Parties.
- Mobile
The Website may offer features and services that are available to you via your mobile phone or other mobile device, including the ability to receive messages from the Website (collectively, the “Mobile Features”). Your wireless provider may charge for use of Mobile Features, including fees for receipt of text messages or data transmission. In order to receive Mobile Features, your wireless provider may require you to subscribe to additional services, which may require additional fees. These fees are not charged by us, and you should contact your wireless provider before you sign up for Mobile Features to determine what fees could be charged. You may not transfer or copy any Content from the wireless device on which you originally received Content to any other device, including, without limitation, any computer or another wireless device.
- Limitations of Use
You must be 18 years of age or older to access our Website or use our services. Without limiting any other provision in these Terms of Use, by accessing our Website, you agree not to do any of the following, or assist others to do any of the following:
a. Access the Website using any interface other than ours;
b. Maintain any link to the Website that we ask you to remove, in our sole discretion;
c. Frame the Website or Content, make the Website or Content available via in-line links, otherwise display the Website or Content in connection with an unauthorized logo or mark, or do anything that could falsely suggest a relationship between the Scrub Daddy or its affiliates and any third party or potentially deprive us of revenue (including, without limitation, revenue from advertising, branding, or promotional activities);
d. Conduct yourself in an inappropriate, offensive, indecent, or vulgar manner while using our services or Website;
e. Threaten, defame, stalk, abuse, or harass other persons or engage in illegal activities, or encourage conduct that would constitute a criminal offense or give rise to civil liability;
f. Transmit any material that is inappropriate, profane, vulgar, offensive, false, disparaging, defamatory, obscene, illegal, sexually explicit, racist, that promotes violence, racial hatred, or terrorism, or that we deem, in our sole discretion, to be otherwise objectionable;
g. Violate any person’s or entity’s legal rights (including, without limitation, intellectual property, privacy, and publicity rights), transmit material that violates or circumvents such rights, or remove or alter intellectual property or other legal notices;
h. Transmit files that contain viruses, Trojan horses, spyware, adware, or other harmful, disruptive or destructive files;
i. Advertise or promote goods or services without our permission (including, without limitation, by sending unsolicited email);
j. Remove, modify, disable, block or otherwise impair any advertising in connection with the Website;
k. Interfere with others using the Website or otherwise disrupt the Website;
l. Disassemble, decompile or otherwise reverse engineer any software or other technology included in the Content or used to provide the Website;
m. Transmit, collect, or access personally identifiable information about other persons without the consent of those persons and Scrub Daddy;
n. Engage in unauthorized spidering, “scraping,” data mining, or harvesting of Content or the Website, or use any other unauthorized automated means to gather data from or about the Website;
o. Impersonate any person or entity or otherwise misrepresent your affiliation or the origin of materials you transmit;
p. Remove, avoid, interfere with, or otherwise circumvent any access control measures for the Website or Content, including password-protected areas and geo-filtering mechanisms, or any digital rights management measures used in connection with Content;
q. Access any portion of the Website that we have not authorized you to access (including password-protected areas), link to password-protected areas, attempt to access or use another user’s account or information, or allow anyone else to use your account or access credentials; or
r. Use the Website for any other unlawful purpose.
You are solely responsible for your interaction with other users of this Website, whether online or offline. We are not responsible or liable for the conduct of any user. Scrub Daddy reserves the right to terminate your access to the Website or any of its services if it determines that you do not comply with these Terms of Use; provide false, inaccurate, or incomplete information during our registration or sales process; engage in any conduct that would otherwise harm any of Scrub Daddy’s rights or interests in its Website, services, or other property; or for any or no reason whatsoever without prior notice to you. Scrub Daddy may take any other actions it deems necessary in this regard or seek any remedies permitted by law. Any violation of these Terms of Use or any Additional Terms may be referred to law enforcement authorities. Upon termination of your user account or access to the Website, or upon demand by Scrub Daddy, you must destroy all materials obtained from this Website and all related documentation.
- Monitoring and Management of Content of Website
Scrub Daddy shall have the right, but not the obligation, to monitor the content of the Website to determine compliance with these Terms of Use and any other operating rules established by Scrub Daddy, as well as to determine compliance with applicable laws, including, but not limited to, copyright laws. Scrub Daddy shall have the right in its sole discretion to edit, refuse to post, block access to, or remove any material submitted to or posted on the Website that Scrub Daddy finds to be in violation of these Terms of Use or that Scrub Daddy believes may violate laws or the rights of others, including, without limitation, laws against copyright infringement and rights of privacy and publicity. Without limiting the foregoing, we may take any of the following actions in our sole discretion at any time, and without giving you prior notice:
a. Change or discontinue the Website;
b. Change how we offer and operate the Website; and/or
c. Remove Content from the Website
WE WILL NOT BE LIMITED TO THE REMEDIES ABOVE IF YOU VIOLATE THESE TERMS OF USE. If Scrub Daddy terminates your access, you must immediately stop using the Website.
PART 2- TERMS AND CONDITIONS OF SALE OF PRODUCTS
- Products Sold For Personal Use Only
You agree that you purchase any products on our Website for personal use only and not for resale or any other commercial purpose. - Orders
- Acceptance of orders
We contact you by email to confirm we’ve received your order and again to confirm that we’ve accepted it and despatched it to you. - Rejection of orders
Sometimes we reject orders, for example, because a product is unexpectedly out of stock, because we can’t verify your age (where the product is age-restricted), because you are located outside the our delivery areas, as stated on our Website or because the product was mispriced by us. When this happens, we let you know as soon as possible and refund any sums you have paid.
- Acceptance of orders
- Payment
- We charge you when you order.
- Interest on late payments
- If we’re unable to collect any payment you owe us we charge interest on the overdue amount at the rate of 2% a year above the Bank of England base rate from time to time. This interest accrues on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. You pay us the interest together with any overdue amount.
- Increases in VAT
- If the rate of VAT changes between your order date and the date we supply the product, we will adjust the rate of VAT that you pay, unless you have already paid in full before the change in the rate of VAT takes effect.
- Delays outside our control
If our supply of your product is delayed by an event outside our control, we will contact you as soon as possible to let you know and do what we can to reduce the delay. If the delay is likely to be substantial you can contact our Customer Service Team: https://scrubdaddy.co.uk/contact-us/ alternatively, you can call us on +44 1884 254013 to end the contract and receive a refund for any products you have paid for in advance, but not received. - Products can vary slightly from their pictures
A product’s true colour may not exactly match that shown on your device or its packaging may be slightly different. - Your legal right to change your mind.
- You have a legal right to change your mind about your purchase of products from our Website and receive a refund of what you paid for it, including the delivery costs. This is subject to the product being unused and the following conditions:
- You must notify us within 14 days. If you change your mind about a product you must let us know no later than 14 days after the day we deliver your product.
- How to notify us. To let us know you want to change your mind, contact our Customer Service Team: https://scrubdaddy.co.uk/contact-us/ alternatively, you can call us on +44 1884 254013
- You have to return the product at your own cost. You have to return the product(s) to us within 14 days of your telling us you have changed your mind. Returns are at your own cost. You can send the product back to us using an established delivery service. If you do this you should keep a receipt or other evidence from the delivery service that proves you have sent it and when you sent it. If you don’t do this and we don’t receive the goods at all or within a reasonable time we won’t refund you the price. For help with returns, including our collection arrangements for goods which can’t be posted, contact our Customer Service Team: https://scrubdaddy.co.uk/contact-us/ alternatively, you can call us on +44 1884 254013
- When and how we refund you. We will refund you within 14 days of receiving the product(s) back from you (or receiving evidence you’ve sent them to us). We will refund you by the method you used for payment. We don’t charge a fee for the refund.
- Damaged/ Missing Products
If you think there is something wrong with your product or your products do not arrive within 21 days of the date of dispatch, you must contact our Customer Service Team: https://scrubdaddy.co.uk/contact-us/ alternatively, you can call us on +44 1884 254013
We honour our legal duty to provide you with products that are as described to you on our website and that meet all the requirements imposed by law.
In order to obtain a refund for a damaged or faulty product, you will need to return the product within 30 days of delivery. We will also reimburse you the reasonable costs of return. - Changes to products and these terms
- Changes to reflect changes in applicable laws.
We can always change a product to reflect changes in relevant laws and regulatory requirements. - Changes we can only make if we give you notice and an option to terminate. We can also make other changes to prices, the products or these terms, but if we do after we have accepted your order we’ll notify you and you can then contact our Customer Service Team: https://scrubdaddy.co.uk/contact-us/ alternatively, you can call us on +44 1884 254013 to end the contract before the change takes effect and receive a refund for any products you’ve paid for in advance, but not received.
- Changes to reflect changes in applicable laws.
- We can end our contract with you
We can end our contract with you for a product and claim any compensation due to us if:- you don’t, within a reasonable time, allow us to deliver the product to you; or
- if you are a purchasing the products for business or commercial purposes (which is not permitted under Condition 1 above).
- Your personal data
We use your personal data as set out in our Privacy Notice - Resolving disputes
You have options for resolving disputes with us, as follows:- Our complaints policy: We would like the chance to resolve any issues to the satisfaction of all parties. To enable us to do this, if you have a complaint, please contact our Customer Service Team: https://scrubdaddy.co.uk/contact-us/ alternatively, you can call us on +44 1884 254013 they will do their best to resolve any problems you have with us or our products.
- You can go to court. These terms are governed by English law and wherever you live you can bring claims against us in the English courts. If you live in Wales, Scotland or Northern Ireland, you can also bring claims against us in the courts of the country you live in. We can claim against you in the courts of the country you live in.
