Scrub Daddy Privacy Policy

Effective Date / Last Updated on 04 June 2025.

The following Privacy Policy sets out important information about our processing of your personal information for the purposes described below, which includes in connection with the scrubdaddy.co.uk website (the “Website”) (however accessed and/or used, whether via personal computers, mobile devices, or otherwise).

This Privacy Policy is provided by Scrub Daddy UK Limited (“Scrub Daddy”, “Us”, “We”).

How to contact us

If you need to contact us about this Privacy Policy, please use the details below:

• Address: 1 Ormidale Square, Lowman Way, Tiverton, EX16 6TW
• Email: info@scrubdaddy.co.uk

If you would like this Privacy Policy in another format (for example: audio, large print, braille), please contact us.

Personal Information Collection

We obtain personal information from the following categories of sources:

Personal information you provide us directly.

Your name, email address, shipping and billing address, phone number, bank debit card number, and credit card number may be collected. You could be prompted to create a username and password to access your account.

Personal information obtained from third parties.

We may obtain personal information about you from affiliated entities, business partners, and other independent third-party sources, such as advertising networks, internet service providers, data analytics providers, operating systems and platforms, social networks, and data brokers, and add it to your account information.  Examples of personal information we may receive includes updated contact information, purchase history, and demographic information.

Personal information automatically collected by us.

With your consent, we may also collect information about your computer/device such as, your IP address, device type, unique device identification numbers, browser type (such as Firefox, Safari, or Internet Explorer), your Internet Service Provider (ISP), a timestamp of your visit and time zone, broad geographic location (e.g., country or city-level location), network status, operating system and carrier, and the last page you visited, in addition to any referring website or exit pages once you leave our site. We may also collect information on your internet connection, information from cookies, web beacons, and other similar technologies and interactions, such as the links clicked on and whether email messages were opened or forwarded.

We may combine the personal information you give us with information related to your transactions and information we receive about you from third parties who carry out services on our behalf.  The personal information received via cookies and web beacons may allow us to track your activities across devices and users’ clickstream data associated with cookies and web beacons.  Please see the “Cookies” and “Web Beacons” sections below for more information.  Collecting this information enables us to better understand the visitors who come to our Website, where they come from, and what content on our Website is of interest to them.  We may also use third party advertising platform pixels, which collect user data for retargeting and remarketing purposes.  Further information in relation to the cookies (and similar technologies) we may use are set out in our Cookie Policy 

If you send personal information to Scrub Daddy, the communication you provide (names, email addresses, phone numbers, etc.) is used to facilitate the communication and is not used for other marketing purposes, unless we obtain consent from you.

You may choose not to provide us with your personal information. If you choose not to provide us with this personal information, you may still access and use portions of the Website. However, you may not be able to use portions of the Website which require you to provide personal information, such as the checkout page.

We will limit the collection of personal information to what is adequate, relevant, and reasonably necessary in relation to the purposes for which such data is processed without your consent.

Your Location.

We will only track your location if you have given us your consent to do so. 

Third Party Pixels and Cookies.

Scrub Daddy’s Website uses cookies. Cookies are small data files stored on your computer’s hard drive. This information helps us provide a more personal, customized experience on the Website to help us recognize you as a previous visitor and remember any preferences that may have been set while your browser was visiting our Website. We also use cookies to customize the content and advertisements provided to you on the Website and on other sites across the Internet.  When you access a page on our Website, a cookie is automatically set by us, our service providers, or our partners to recognize you as you navigate on the Internet and to present you with information and advertising based on your apparent interests. Cookies also help us measure and research the effectiveness of Website features and offerings, advertisements, and email communications (by determining which emails you open and act upon).  Occasionally, we share personal information obtained from cookies with our partners. Your consent is required for us to deploy any non-essential cookies.  Further information in relation to the cookies (and similar technologies) we may use are set out in our Cookie Policy.

When you visit our Website, log in, register, or open an email, with your consent, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with information they or others have about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may withdraw your consent by selecting the paper clip on the left side of the Website and selecting “Withdraw your consent”, or unsubscribing from commercial electronic messages (for more information on unsubscribing, see “Other Important Information” below).  Further information in relation to the cookies (and similar technologies) we may use are set out in our Cookie Policy.

Web Beacons. 

With your consent, the Website and any communications sent by the Website may contain electronic images (generally, single-pixel “.gif” images) called “web beacons.” These web beacons allow Scrub Daddy and third parties (such as advertising networks, internet service providers, data analytics providers, operating systems and platforms, social networks, and data brokers) to monitor and collect certain information about the viewer of the web page, web-based document, e-mail message, or other communication, such as the type of browser requesting the web beacon, a unique identifier of the device that the web beacon is sent to and the time the web beacon was viewed.  With your consent, web beacons may also be used to deliver or read cookies, to understand whether you have come to our site from an online advertisement displayed on a third-party website, to help us understand the performance of our marketing efforts (i.e., interaction with social media advertisements or Website traffic and performance activity), and to improve site performance. With your consent, we also may allow our service providers to use web beacons to, for example, help us understand which emails have been opened by recipients and to track the visitor traffic and actions on our site. This helps us measure the effectiveness of our content and other offerings. Further information in relation to the cookies (and similar technologies) we may use are set out at in our Cookie Policy.

Embedded Scripts.

An embedded script is programming code that is designed to collect information about your interactions with the Website, such as the links you click on. The code is temporarily downloaded onto your device from our server or a third-party service provider, is active only while you are connected to the Website, and it is deactivated or deleted thereafter. In addition, we may use a variety of other technologies that collect similar information for security and fraud detection purposes.  Your consent is required for us to deploy any non-essential cookies.  Further information in relation to the cookies (and similar technologies) we may use are set out at in our Cookie Policy.

Use of Personal Information

We use your personal information for the following purposes listed in this section. We are allowed to do so on certain so called legal bases (please see section ‘How is processing of your personal information lawful’ for further detail).

Please note that information submitted to the Website via a “Contact Us” or other similar mechanism will not necessarily receive a response. We will not use any such personal information you provide for marketing purposes unrelated to your request, although we may contact you regarding your submission.

With your consent, the personal information we collect may also be used to serve you tailored advertising so that we can provide you with relevant content and information.  We work with third-party service providers to serve and analyse advertisements on the Website and elsewhere online and to provide us with information regarding use of the Website. Analytics providers, ad network providers, ad agencies, advertisers and similar third parties may set and access their own tracking devices (including cookies and web beacons) and they may otherwise collect or have access to information about you and your visits to the Website or other online services. Such information may be used to display targeted ads to you.

With your consent, we use Google Analytics to enhance how you interact with our Website. Google Analytics provides web analytics services to track, monitor and report website traffic through collection of de-identified data about each visitor to our Website. Information collected may include:

• IP address and general geolocation information;
• Demographic data;
• Browser type;
• Operating system information;
• Pages visited;
• Traffic origin.

Data collected by Google Analytics is stored by Google and shared with us in the form of aggregated reports that allow us to better understand how users interact with our Website.

With your consent, we may allow third parties to collect information about your online activities through cookies and other technologies over time and across third-party web sites or online services to the extent permitted by applicable law.  These third parties may include (1) business partners, who collect information when you view or interact with one of their advertisements on our Website; and (2) advertising networks, which collect information about your interests when you view or interact with one of the advertisements or tracking mechanisms they place on many different websites.  The information gathered by these parties may be used, for example, to make predictions about your characteristics, interests, or preferences, and to display advertisements on our Website and other unaffiliated web sites tailored to your apparent interests.  Please note that we do not have access to or control over cookies or other technologies these third parties may use to collect information about your interests and the information practices of these third parties is not covered by this Privacy Policy. 

How is Processing of Your Personal Information Lawful?

We are allowed to process your personal information for the following reasons and on the following legal bases:

Legitimate Interests

We are permitted to process your personal information if it is based on our ‘legitimate interests’ i.e. we have good, sensible, practical reasons for processing your personal information which is in the interests of Scrub Daddy or a third party. To do so, we have considered the impact on your interests and rights, and have placed appropriate safeguards to ensure that the intrusion on your privacy is reduced as much as possible. 

You can object to processing that we carry out on the grounds of legitimate interests. See the section headed “Your Rights” to find out how.

Contract

It is necessary for our performance of the contract you have agreed to enter with us. If you do not provide your personal information to us, we will not be able to carry out our obligations under the terms of your contract.

Legal obligation

We are subject to legal obligations to process your personal information for the purposes of complying with applicable regulatory, accounting and financial rules, health and safety and to make mandatory disclosures to government bodies and law enforcements.

Consent 

Sometimes we want to use your personal information in a way that is entirely optional for you. On these occasions, we will ask for your consent to use your information. You can withdraw this consent at any time.

Disclosure of Personal Information

We may have disclosed any of the above categories of personal information for our business or commercial purposes to third parties, including advertising networks, internet service providers, data analytics providers, operating systems and platforms, social networks, government entities, and data brokers. We impose appropriate written contractual obligations on any such service providers for the protection of any personal information processed by such service providers on our behalf.

Third Party Sharing.

We do not sell your personal data to any third party, including the personal information of those under 16 years of age.  We may disclose information collected about you as disclosed at the time of collection, as otherwise disclosed in this Privacy Policy, and in the following circumstances:

1. If Scrub Daddy does a partnership, promotion, contest, or sweepstakes, we may disclose your information with our partner(s).  For further details on this, please see “Contests, Promotions, and Sweepstakes,” below.
2. From time to time, we may have links on our Website that take you outside scrubdaddy.co.uk, to the website of a third party. Once you leave our Website, our Privacy Policy no longer applies. We have no control over such third parties and therefore cannot be responsible for the content, availability, or security of such linked third-party websites. Please read third party privacy policies carefully, as they may use your information for their own purposes. The Website’s link to a third party does not imply endorsement of the linked third-party website or their products and services, and it is provided for your convenience only.

We employ third party service providers to perform functions on our behalf, such as hosting or operating the Website, providing functionality on or helping enhance the security of our Website, sending e-mail and/or other communications, providing wireless services, removing repetitive information from customer lists, data analysis, business analytics, marketing assistance, customer service, credit card processing, distribution of surveys or sweepstakes programs, and fraud prevention. These third parties may have access to your personal information for the purpose of performing such functions on the Website’s behalf.  They are not permitted to disclose or use the information for any other purpose.

With Your Consent.

With your consent, we may disclose your personal information with third-party marketing partners for their own marketing purposes. We do not disclose your personal information with third parties for those third parties’ marketing purposes unless you opt-in to such disclosures. If you do agree to have your personal information disclosed, your personal information will be disclosed to such third party(s) and all information you disclose will be subject to the privacy policy and practices of such third party(s). We are not responsible for the privacy policies and practices of such third party(s) and, therefore, you should review the privacy policies and practices of such third party(s) prior to agreeing to receive such information from third party(s). If you later decide that you no longer want to receive communication from a third party, you will need to contact that third party directly.

Contests, Promotions and Sweepstakes.

From time to time, we may work with other companies and brands on contests, promotions, or sweepstakes. If you enter one of these types of promotions, your information could be provided to our partner for prize fulfillment and email purposes. Also, when you enter, please carefully review the official rules pertaining to the contest. In some cases, your name and likeness could be used for marketing purposes.

Business Transfers.

We may disclose the information collected through the Website with and among our subsidiaries and affiliates. Scrub Daddy or any of its assets, including the Website, may be sold, or other transactions may occur in which your personal information is one of the key business assets for the transaction. Scrub Daddy reserves the right to disclose and transfer user information, including personal information, in connection with a corporate merger, consolidation, restructuring, the sale of substantially all of our assets, other corporate change, or in the unlikely event of bankruptcy, and including any due diligence process.

Co-Branded Partners.

Co-Branded Partners are third parties with whom we may jointly offer a service or feature (“Co-Branded Partners”). If you are accessing a service or feature offered by a Co-Branded Partner, the Co-Branded Partner’s name will be featured prominently. You may be asked to provide personal information to register for a service offered by a Co-Branded Partner. In doing so, you may be providing your personal information to both us and the Co-Branded Partner, or we may disclose your information with the Co-Branded Partner. Please note that the Co-Branded Partner’s privacy policy may also apply to its use of your information.

Law Enforcement or Governing Bodies.

We may disclose your personal information as permitted by law in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, violation of our intellectual property rights, situations involving potential threats to the physical safety of any person, violation of our Terms of Use or other agreements, or as required by law.

Security and Retention

We have established, implemented, and maintained various procedures designed to safeguard your personal information, including technical, administrative, and physical procedures appropriate to the risks involved.  Although we take reasonable steps to protect your information, no website, internet transmission, computer system or wireless connection is completely secure. 

We also take steps to retain personal information about you only for so long as is necessary for the purpose for which it was collected, as required under contract, or as required by or permissible under applicable law.  We will only hold your personal information for as long as necessary to fulfill the purposes for which it was collected, before disposing of it in accordance with applicable law. Additionally, we will not process data that presents a heightened risk of harm to you without conducting and documenting a data protection assessment of each such processing activity.

Other Important Information

Unsubscribe Anytime. You can unsubscribe from marketing emails at any time, but you can’t unsubscribe to service emails pertinent to your account, such as billing or shipping notices. You may unsubscribe to marketing emails by following the unsubscribe instructions included in those emails or contacting us at info@scrubdaddy.co.uk.

Policy for Children. We do not use the Website to solicit information from or market to children under the age of 18. By using the Website, you represent that you are at least 18 years of age. We encourage parents and legal guardians to monitor their children’s internet usage and to instruct their children never to provide personal information through the Website or any other website without parental consent. If you believe your child has provided personal information to us via the Website, please contact us at info@scrubdaddy.co.uk, and we will use reasonable efforts to locate and delete the information.

Transfer of Personal Information From the UK.  Your personal information may be transferred, stored, and processed in the United States  In order to ensure a similar degree of protection to in the UK and to safeguard your information in accordance with relevant data protection legislation, when we transfer your information to the U.S. we do so pursuant to contracts requiring the recipients to sign up to strong contractual commitments for the protection of your personal information.  If further information is required in relation to the international transfers (including a copy of the relevant contract), please contact us at the contact details above.

Although we do not actively block or monitor visitors from other countries, we reserve the right to do so. Your personal information may be subject to the local laws of the jurisdiction to which it is transferred, and it may be accessible to local governments, tribunals, law enforcement and regulatory agencies. The Website is directed only at visitors from the UK. As such, this Privacy Policy is consistent with UK law and practice and is not adapted to other laws.

Updates to this Privacy Policy

We may revise this Privacy Policy at any time.  You can see when this Privacy Policy was last updated by checking the “last updated” date displayed at the top of this Privacy Policy.  Any changes will go into effect as of the date posted to the Website. If you have any questions about changes to this Privacy Policy, please contact us at info@scrubdaddy.co.uk

Privacy Rights

You have the following rights:

• the right to object to processing of your personal information;
• the right of access to personal information relating to you (known as data subject access request);
• the right to correct any mistakes in your information;
• the right to ask us to stop contacting you with direct marketing;
• the right to prevent your personal information being processed;
• the right to have your personal information ported to another entity;
• the right to withdraw your consent;
• the right to erasure; and
• rights in relation to automated decision making.

These rights are explained in more detail below.

We will acknowledge any requests to exercise your rights within a month of receiving your request.

Please be aware that there are exceptions and exemptions that apply to some of the rights which we will apply in accordance with relevant data protection laws.

Right to object to processing of your personal data

You may object to us processing your personal information where we rely on a legitimate interest as our legal grounds for processing.

Right to access personal information relating to you

You may ask to see what personal information we hold about you and be provided with certain other information in relation to the way your information is being processed.

Right to correct any mistakes in your information

You can require us to correct any mistakes in your information which we hold. If you would like to do this, please let us know what information is incorrect and what it should be replaced with.

Right to restrict processing of personal information

You may request that we stop processing your personal information temporarily if:

• you do not think that your data is accurate -we will start processing again once we have checked whether or not it is accurate;
• the processing is unlawful but you do not want us to erase your data;
• we no longer need the personal information for our processing, but you need the data to establish, exercise or defend legal claims; or
• you have objected to processing because you believe that your interests should override our legitimate interests.

Right to data portability

You may ask for an electronic copy of your personal information which we hold electronically and which we process when we have entered into a contract with you, the processing is based on your consent or is carried out by automated means. You can also ask us to provide this directly to another party.

Right to withdraw consent

You may withdraw any consent that you have given us to process your personal information at any time. This means that we will not be able to carry out any processing which required use of that personal information.

Right to erasure

You can ask us to erase your personal information where:

• you do not believe that we need your data in order to process it for the purposes set out in this Privacy Policy;
• if you had given us consent to process your data, you withdraw that consent and we cannot otherwise legally process your data;
• you object to our processing and we do not have any legitimate interests that mean we can continue to process your data; or
• your data has been processed unlawfully or have not been erased when it should have been.

Rights in relation to automated decision making

You have the right to have any decision that has been made by automated means and which has a significant effect on you reviewed by a member of staff and we will consider any objections you have to the decision that was reached.

In order to exercise any of your privacy rights you may contact us by sending an email to: info@scrubdaddy.co.uk or you may send a letter to 1 Ormidale Square, Lowman Way, Tiverton, EX16 6TW

In order to verify your request, we will need you to provide at a minimum: your full name and email address.  This information will allow us to verify your identity by confirming that you are the person about whom we collected personal information. Please describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. Once we have verified your identity, we will keep a record of the request only for purposes of complying with our obligations under the applicable law and for no other purpose. 

Finally, you also have a right to lodge a complaint with a competent data protection authority.  For the UK, information on contacting the UK regulator can be found at www.ico.org.uk